Terms and Conditions

By purchasing our tickets, the participant have accepted our terms and conditions.

The participant acknowledges that he is fit and has no medical or physical condition permanent or temporary that would prevent him from being able to safely play on the rope course.

The participant needs to be in proper secured footwear and attire for the activity. Without proper footwear, participants are required to rent our shoes for the participation of our activities.

The participant understands that risks simply cannot be eliminated without jeopardizing the essential qualities of the activity at Houbii Spot rope course and the participant expressly agree and promise to accept and assume all of the risks voluntarily existing in these activities.

The participants agree to indemnify and hold harmless Houbii Spot against all and any losses, claims, obligations, proceedings, damages, liabilities, whether jointly or severally, costs and expenses whatsoever paid, incurred and /or suffered by Houbii Spot, including but not limited to, any and all attorneys fees, costs, damages and/or judgements Houbii Spot incurs in the event that the participants cause any injury, damage and/or harm to Houbii Spot and/or any other persons and/or entities acting in any capacity on behalf of Houbii Spot.

The participant undertake to look after the Minors (Age 17 and below) and/or his/her own and/or the Minors’ belongings at Houbii Spot premises and release Houbii Spot from any liability for any loss of the Minors and/or loss or damage to the participant’s and/or the Minors property in the course of engaging in any Houbii Spot activities.

The participant grants Houbii Spot Singapore Pte Ltd the right to photograph and/or video record the participants and allowed to use the participant’s appearance in connection with social media and promotional materials. The participant would have acknowledged and agreed that the rights granted to this release are without compensation of any kind.

Houbii Spot Singapore Pte Ltd reserves the right to deny admission or to require a person already admitted to leave the premises without refund or compensation, for failure to comply with any of Houbii Spot Singapore Pte Ltd notices, directions, instructions or requests, for unsafe, illegal or offensive behavior, to ensure the safety, security or order at Houbii Spot Singapore Pte Ltd.

The participant agrees that this terms and conditions set forth by Houbii Spot Singpaore Pte Ltd shall be governed by the laws of Republic of Singapore and the State Courts of Singapore shall have exclusive jurisdiction over any dispute arising in any connection with this terms and conditions, save for any appeal court that has jurisdiction over State Courts of Singapore.

Cancellation Policy:

All sales are final. Houbii Spot Singapore Pte Ltd does not offer any refunds for pre-purchased session/s. Customers who havepre-purchased session are allowed to exchange their time slot for another, only if available. Houbii Spot Singapore Pte Ltd reserves the right to release the purchased time slot where the customer does not turn up for their designated session. The participant may join in the next available time slot. Tickets are valid only for the date and time shown.

Exchange and Refunds:

All sales are final and non-refundable. No refunds can be granted for any tickets purchased online and over the counter. You are responsible to check the confirmation accuracy and report any mistake to Houbii Spot Singapore Pte Ltd within 24 hours of booking for adjustment.

Houbii Spot Singapore Pte Ltd shall use its reasonable endeavors to ensure that your participation commences at the time booked, and it shall be the responsibility of each participant to ensure that they arrive in sufficient time. We highly recommend that you arrive at least 15 minutes before your session starts for the formalities of the check in procedures, which include wearing of the safety harness, helmet and attending the compulsory safety briefing. Houbii Spot Singapore Pte Ltd will not bear responsibility for your late starting time should you miss the safety briefing session before your session start time. All sessions will be ended promptly with no extensions.

Under Personal Protection Act 2012 (PDPA):

By providing your personal data (e.g. name, e-mail address) to us, you deemed to consent that Houbii Spot Singapore Pte Ltd (“Company”) may collect, use such information for marketing purposes. You further agree that such information may be disclosed to Company’s related corporations and third parties who provide services to Company.